Last Updated: March 14, 2026
Terms and Conditions
Welcome to Adelvina Menopause Support, a mobile application operated by Adelphe Connect (“we”, “our”, “us”). By downloading, installing, or using the App, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the App.
1. About the App
Adelvina Menopause Support is a wellness application designed to provide information, tools, and personalised support for individuals experiencing menopause. The App offers features including symptom tracking, wellness insights, health analysis, community support, and educational content.
2. Medical Disclaimer
IMPORTANT: The App is not a medical device, and its content does not constitute medical advice, diagnosis, or treatment. The information provided through the App is for general wellness and informational purposes only. Always consult a qualified healthcare professional before making any decisions about your health. Never disregard professional medical advice or delay seeking it because of something you have read or accessed through the App. If you are experiencing a medical emergency, contact your local emergency services immediately.
3. Eligibility
You must be at least 18 years old to use the App. By creating an account, you confirm that you are 18 or older and that the information you provide during registration is accurate and complete.
4. Account Registration
To access the App, you must create an account by providing your full name, email address, and a password. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at support@adelpheconnect.co.uk if you suspect any unauthorised use of your account.
5. Subscription Plans and Payment
5.1 Free and Premium Tiers
The App offers a free tier with limited features and premium subscription plans that unlock the full range of features. Premium plans include:
Premium Monthly: £4.99 per month, billed monthly
Premium Annual: £49.99 per year, billed annually
5.2 Payment Processing
All payments are processed securely by Stripe. By subscribing, you authorise us to charge your selected payment method at the applicable rate. We do not store your full payment card details.
5.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription rate at the time of renewal.
5.4 Cancellation
You may cancel your subscription at any time through the App’s subscription management screen or by contacting us. Upon cancellation, you will retain access to premium features until the end of your current billing period. No refunds will be provided for partial billing periods.
5.5 Price Changes
We reserve the right to change subscription prices at any time. If we increase prices, we will notify you at least 30 days in advance, and the new price will apply from your next billing period. If you do not agree to the new pricing, you may cancel your subscription before it renews.
6. Acceptable Use
You agree not to:
Use the App for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorised access to the App, other users’ accounts, or our systems
Transmit any viruses, malware, or other harmful code
Use the App to harass, abuse, or harm other users
Reproduce, distribute, or create derivative works from the App without our written consent
Use automated tools, bots, or scrapers to access the App
Share your account credentials with others or allow others to access your account
Upload false, misleading, or inappropriate content
7. Intellectual Property
All content, features, and functionality of the App — including text, graphics, logos, icons, images, audio, software, and the overall design — are owned by Adelphe Connect and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the App without our prior written consent.
8. User Content
You retain ownership of any content you submit through the App (such as wellness notes, symptom logs, and assessment responses). By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, and process that content solely for the purpose of providing and improving the App’s services to you. We will not share your personal health content with third parties except as described in our Privacy Policy.
9. AI-Powered Features
The App may include AI-powered features such as wellness insights, health analysis, and predictive suggestions. These features use artificial intelligence to provide general guidance based on the information you provide. AI-generated content is not a substitute for professional medical advice. The accuracy, completeness, and relevance of AI outputs may vary, and we do not guarantee their accuracy.
10. Availability and Updates
We strive to keep the App available at all times but do not guarantee uninterrupted access. The App may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, update, or discontinue any feature of the App at any time without prior notice.
11. Limitation of Liability
To the fullest extent permitted by law, Adelphe Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the App. This includes, without limitation, damages for loss of data, loss of profits, personal injury, or health outcomes resulting from reliance on information provided by the App. Our total liability to you for any claims arising from or related to the App shall not exceed the amount you paid to us in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Adelphe Connect, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of a third party.
13. Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in conduct that we determine to be harmful to the App, its users, or Adelphe Connect. You may also delete your account at any time through the App’s Settings screen. Upon termination, your right to use the App will cease immediately, and your data will be handled in accordance with our Privacy Policy.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We may revise these Terms from time to time. Material changes will be communicated through the App or via email. Your continued use of the App following any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the App and delete your account.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Adelphe Connect
Email: support@adelpheconnect.co.uk
Website: www.adelpheconnect.co.uk