Privacy Policy

Adelphe Connect
Website: www.adelpheconnect.co.uk
Email: hello@adelpheconnect.co.uk

1. Introduction

Adelphe Connect is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use and protect your information when you use our website or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Adelphe Connect is a mission-led social enterprise providing menopause support, community engagement and workplace support services.

For the purposes of data protection law, Adelphe Connect is the data controller of the personal information you provide to us.

If you have any questions about this policy or your data, you can contact us at:

Email: hello@adelpheconnect.co.uk

3. What Information We Collect

We may collect and process the following information:

Information you provide directly

  • Your name

  • Email address

  • Phone number

  • Organisation name (if relevant)

  • Any information you include in contact forms or booking enquiries

Technical information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This information helps us understand how our website is used and improve user experience.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and booking requests

  • Provide our services and support sessions

  • Send relevant information about our services (if requested)

  • Improve our website and user experience

  • Meet legal or regulatory requirements

We do not sell your data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you contact us or opt into communications

  • Legitimate interests – to operate and improve our services

  • Contractual necessity – where we provide services you have requested

  • Legal obligation – where required by law

6. Sharing Your Information

We may share your information with trusted third-party service providers who support the operation of our website or services (such as hosting providers or email services). These providers are required to handle your data securely and in line with data protection law.

We will not share your information with third parties for marketing purposes.

7. Data Retention

We only keep your personal data for as long as necessary to fulfil the purpose for which it was collected, including for legal, accounting or reporting requirements.

If you request deletion of your data, we will securely remove it unless we are legally required to retain it.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Request transfer of your data

  • Withdraw consent at any time

To exercise your rights, please contact us at hello@adelpheconnect.co.uk

9. Cookies

Our website may use cookies to improve functionality and user experience. Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings.

If you would like more detailed information about the specific cookies we use, please contact us.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.